Our soaps are handmade with care and undergo rigorous quality control to ensure they meet the highest standards. We source only premium, natural ingredients to create a product that is not only luxurious but also safe and effective for your skin.

Yes, our soaps are perfect for all skin types, including sensitive skin. We use gentle, natural ingredients that soothe and hydrate, ensuring a luxurious feel without irritation.

Orders typically arrive within 3-5 business days. You will receive a tracking number once your order is shipped, so you can track your delivery status.

We want you to be completely satisfied with your Velencia London purchase. If you're not happy with your order, please refer to our Cancellation and Refund Policy. We offer returns and exchanges on unused products within 30 days of receipt.

Each soap in our collection is formulated with specific skin benefits. Whether you’re looking for hydration, exfoliation, or anti-aging benefits, our product descriptions provide detailed information to help you find the perfect match. For personalized advice, feel free to contact us, and we’ll help guide you!

At Velencia London, we believe in luxury that cares for both your skin and the environment. Our handmade soaps are crafted using only the finest natural ingredients, with a focus on nourishing, moisturizing, and pampering your skin. Each soap is designed with unique blends that provide not only a sensory experience but also an eco-conscious one.

At Velencia London, we incorporate ancient soap-making traditions passed down through generations. These time-honored techniques, such as cold-pressing and using age-old recipes, help preserve the purity and richness of the ingredients. By blending ancient wisdom with modern luxury, we create soaps that are both effective and indulgent for your skin.

To preserve the quality of your soap, store it in a cool, dry place, away from direct sunlight. We recommend using a soap dish with proper drainage to keep the soap from becoming soggy.

For any inquiries, you can reach us via email at info@velencialondon.com or call us at +91 87791 72901. We’re here to assist you with any questions or concerns.

We love creating memorable experiences for our customers! At Velencia London, we offer personalized gift wrapping and the option to include a custom message. Simply contact us before completing your order, and we’ll take care of the rest.

Absolutely! Velencia London is committed to sustainability. We use eco-friendly packaging, source ingredients responsibly, and focus on minimizing our environmental footprint throughout our production process. Our luxury soaps reflect our dedication to both quality and sustainability.

Currently, we only offer our products online to maintain the integrity and exclusivity of our luxury soaps. Stay tuned for updates if we expand to physical stores in the future!

Yes, we are proud to say that all our products are 100% cruelty-free and vegan. We do not test on animals and ensure that none of our ingredients come from animal-derived sources.